From our Facebook Business Page for BobRempel.com & RempelGroup
10 Way to Make your #Restaurant more #Profitable. Crush the competition! The Paco Method via bobrempel.com http://buff.ly/2r73JlG
Posted by Bob Rempel on June 16, 2017
From our Facebook Business Page for BobRempel.com & RempelGroup
10 Way to Make your #Restaurant more #Profitable. Crush the competition! The Paco Method via bobrempel.com http://buff.ly/2r73JlG
Posted by Bob Rempel on June 9, 2017
Our feature article for June is: “The number 1 method of gaining new customers or clients most businesses and organizations miss on.” It’s our favorite method, it’s a timeless approach, and it truly works.
Our flagship, business transformation program, The Paco Method uses this extensively. We recently launched The Paco Method to help business and organizations fill the seats in their restaurants and bars, create lineups at the food truck and keep their stores and offices full. It’s a complete New Customer Acquisition and Loyalty system.
It’s a managed system. It has multiple parts that are deployed by us and the clients in stages, to achieve the best return on investment and the most stable of cash flow revenue for the client. You can read an earlier overview and background piece on The Paco Method here, as well as more information Here.
If you just came here to get some quick ideas on how to obtain New Customers let me help as well. Perhaps we can develop a future relationship, and that’s where all new customers start. They become at least somewhat interested or aware of our businesses. New Customer Development Rule #1: Warm is far better than cold.
Here’s a Report with 32 plus customer marketing ideas you can download in pdf form. Plus more ideas in link form if you’re still looking for more after seeing the 32 plus presented. All we ask is that you share the list or sign up with your email.
Download 32 New Customer Marketing Ideas For Restaurants, Bars, Food Trucks, Retail, Professionals and Many More Here.
The Paco Method system is a complete managed New Customer system with components that integrate well. The added synergy of using the right ones at the right time is real.
but the #1 Method, my favorite go-to method if I had to pick one, that is just not talked about enough and used enough, is:
Taking A Highly Proactive Approach To Presenting Recent Authentic Reviews & Testimonials About Your Business & Facilitating Word Of Mouth. Processes that work both in a digital social world and a face-to-face coffee chat world.
What do you do in your own life?
You’re a business owner…you buy expensive and everyday items
Do you read reviews, do you children or your partner read reviews before you go out.
So when it comes to their own business, most business owners shy away from creating systems to allow prospective new customers to hear what others have said. Why? Simply their Fear and their reluctance to demand the highest of standards in their business. Fear their products are not good enough, their staff is not well trained, fear of the unknown generally. The biggest fear is of being criticized for something that is often their life’s passion. Fear of the negative individual. It cuts to the core.
Bring me solutions when you bring me problems, my high-level superiors often told me.
We get positive reviews and word of mouth when we do a great job, we get scathing reviews and get even comments when we do a poor job. That might comprise about 10-15% of our customers, perhaps even less. It’s that group in the middle, that don’t leave reviews unless we implement systems for them to tell us about their experience.
As consumers, we look for well-written reviews that seem authentic, the more the better, and were recently written. We are jaded. We know how the system can be manipulated.
I do have a hobby of writing reviews when I am in other people’s businesses, especially when I am in a tourist situation. You never totally take off your consultant’s hat of course. The folks at Trip Advisor recently told me that a simple review I had written about the pros and cons of staying at a particular hotel, using my own system, that I teach business owners to incorporate now, had been read over 5700 times in one year and had received many helpful votes. I was amazed. Word of mouth has been powerful since the days that folks that started sharing bread and water, coffee, tea, wine, you name it, looking into each other’s eyes. Today, it moves at lightspeed and there is often no coffee needed.
Here’s a recent presentation from the ReviewsTrust folks that summarized the key facts well, I thought.
What A Fool Believes? Remember the very popular The Doobie Brothers song? We’re business fools. We’re so in love with our ideas, our vision, our passion, our hard work that we believe that we forsake external thinking. Even when we get it all right and finely tuned internally in our business, if the future client and the repeat client does not see that and others are not hearing about it, we are ultimately doomed to failure. Our customers, and what they think of their experience with us, can, in the end, make us successful or failures.
A Reviews System can make you a winner. Reviews, Testimonials, Word of Mouth, Referrals, Local Search, Feedback, Focus Testing, Community Involvement and more. All aspects of an externally focused business, essential aspects. Tweet This.
The building blocks of your highly effective Reviews method to acquire New Customers and turn them into Lifetime Customers are fairly basic.
-Be Findable In Local Search (People read reviews, people search for business that will give them a good experience nearby)
-Be Ready To Attract All Walk By and Last Minute Type Shoppers Into Your Premises,
-Present Always Fresh Recent Reviews Online And At Your Place of Business,
-Be Prepared To Answer All Questions Before The Customer Experience Begins,
-Make The Customer Experience The Best Possible,
-Ensure Every Customer Is Requested To Leave An Honest Review Before They Leave Your Business,
-Ask At Least Twice While They Are With You.
-Seek Their Contact Information For Various Forms of Followup.
But let’s go back to the first one, Be Findable, and do that properly to start.
15 Directories You Need To Be Listed
Which One: Google My Business or Facebook. Well Both Of Course.
When You Have A Steady Stream Of Fresh Reviews Coming In
How To Show Off Your Customer Reviews and Testimonials
To start, we always advise “keeping it real”. “Real recognize real” say the street kids playing ball on the playgrounds. People will be impressed you bring a fair and balanced eye to your review. The same reason we decide those kinds of news stories on the media are the most trustworthy. The credibility comes from the way they are put together.
You probably already know how important reviews are in terms of marketing your products and services. They break down the barriers your potential customers may have when trying to decide whether or not to do business with you.
Reviews and testimonials can bring a lot of credibility to your business, which ultimately results in higher conversions and more revenue.
Whether you’re a dentist, handyman, attorney, chiropractor, electrician, or other local services company, it is important to build up a certain level of trust with your prospects – and reviews can help you do just that.
In other words, they bring an incredible level of profitability that businesses cannot afford to ignore.
Maybe you already have some glowing reviews and are wondering how to get more eyes on them. This is key.
Here are five places you can show them off for maximum exposure.
Displaying customer reviews on your actual website will really help draw in sales because these prospects are obviously already interested in your business. So putting your customer reviews and testimonials where they can clearly see them will only work to your benefit. Ideally, you should have a testimonials page, but don’t be shy about posting a few of them on your home page and other pages as well.
It’s hardly surprising that displaying your reviews on social media is going to give you ultimate exposure. With millions of visitors every day, these sites give you the opportunity to show off your ratings to a massive number of people. Take Facebook for example.
If you go to the ‘about’ section on your business page timeline, you’ll see it if you edit the address section, there’s an option to check a box which reads “show map, check-ins and star ratings on the page”.
If you’re giving away free e-books or reports to get opt-ins for your email list, put your reviews and testimonials inside of them to boost results. You’re already giving them helpful information that they find valuable by providing the content. Including your reviews and testimonials will further add to the fact that your business is the right one to meet their needs.
Just like everything mentioned above, reviews and testimonials can also help any printed advertising perform better. Most of the time, you may be limited on space, but it only really takes one or two reviews to show prospects that you are reputable.
Showing off your reviews and testimonials inside of your place of business is powerful. It’s a great way to show existing customers that they’ve made the right choice and can go a long way in customer retention and referrals.
Reviews and testimonials themselves are important. But it’s where you display them that brings the real value. Displaying them in the places mentioned above will definitely shine a positive light on your business, increase conversions, and help you generate more sales.
How Do Your Prospective And Current Customers See You
But let’s back this up and help you with the framework you will need to get the best possible authentic reviews on an ongoing basis. Your brand is the extension of the Internals we mentioned before translated to the External environment. What your Customer or Client sees or feels from their experience with your business.
This is the Master’s course content for a long-term successful business. For a successful small business, the owner, manager or leader is the brand and the message and all staff and all aspects of the external environment support it. For a political figure, the famous Roger Ailes book title, You are the Message”, applies still today. Leaders are a key part of any Brand created. This is what
This is what we present at our 20-20 Leaders With Vision Retreats/Masterminds where we help business and organizations by developing leaders, the brand identity and the external communications within a feedback system. We help you ensure that your Internals Identity matches your External communication, knowing that it is only through Customers and Clients who willingly choose to work with us, that we are successful.
Time for a quick plug for our Masterminds Retreat conference on January 4-11, 2018 in Ixtapa, Mexico. Turning New Customers Into Raving Fans and Zealots For Your Brand. Let us know if you’d like more information. Earlybird registration is now open.
The book, Primal Branding by Patrick Hanlon, is an excellent overview of the key aspects of a successful brand.
Why do some brands succeed beyond all reasonable expectation, while other brands that are just as good or even better wind up failing within a few months? How is it that an Oprah becomes an icon, while dozens of other talk show hosts quickly fall into oblivion? Why does Nike inspire such loyalty, while other brands of shoes struggle for market share?
In the book Primal Branding, Patrick Hanlon explains his theory for “Creating zealots for your brand, your company and your future.” He explains how the powerful brands become that way by carefully (and sometimes accidentally) creating a community of believers by employing seven different marketing tactics. All seven of these components are found behind every super-successful brand, product, service, personality, social cause, religion or movement.
Imagine if your product inspired the same level of loyalty that Apple, Disney and Starbucks receive from their customers. Now imagine you can actually engineer that loyalty right into your brand – it makes your head spin a bit, doesn’t it?
According to Patrick, these are the 7 key ingredients that you or your product, service or brand must have to inspire zealous loyalty.
You need a back story for your product, service or business. This might be how you got the idea, your struggle to solve a problem, your inspiration, etc. Storytelling is as old as language itself and touches people on a very deep, primal level. Do you want to foster a real, unifying connection on a subconscious level with your prospect? Then you need a story.
“It’s the real thing”
“Save the whales”
“All men are created equal”
“Just do it”
So what’s your creed? Invest some time to get this right. And if you have more than one product and the products are wildly different, know that you’ll want a different creed for each one. For example, you won’t have the same creed for an info product on traffic generation as an info product on building your abs.
Choose your icon carefully, and then use it in all of your marketing. Update it when needed, being careful not to lose it in the process. It should always be instantly recognizable and tightly tied to your brand.
Here’s a great example: The ritual of flying. While most airlines are cutting every frill to the absolute bare bone, Virgin is moving in the opposite direction. They hand you a plastic shoulder sack full of goodies. There’s a television screen on the back of every seat. They serve Virgin Cola and let you listen to music and watch movies non-stop.
What can you do to make the ritual of discovering, buying and using your product more enjoyable – so enjoyable, in fact, that people will talk about you and your product?
Defining your pagans is important in defining who you are. Do you teach methods of getting free traffic? Then paid traffic traffic methods are your pagans. Do you show people how to eat only clean, healthy foods? Then pseudo foods, pseudo food manufacturers and people who eat pseudo foods are your pagans.
Think of a young couple in love – they develop their own language that is indecipherable to anyone else, and in this way they become 2 against the world. You can replicate this with your own sacred words, so don’t be afraid to get creative – your customers will love you for it.
The leader could be the founder or it could be someone who takes their place functionally or symbolically. This means if you don’t want to be the leader, you can choose someone else, like a spokesperson for your brand.
Does all of this sound like too much work just to sell a product? Perhaps it is if you’re thinking small. If your goal is to sell a few hundred copies of something and move on, then you don’t need these 7 steps. But if you want to create something that takes on a life of its own and grows exponentially, then adhering to every one of these 7 pieces of the Primal Code is essential.
We talk about making a video or an idea or a product go viral. How does that happen? Is it an accident, or is it because that product or idea meets every one of these 7 criteria? Spend some time looking at the famous people and especially popular brands, and see if they don’t use all 7 of these in their marketing.
Look at it this way – if you could create a brand that grows like a religion, wouldn’t you want to? Imagine the people you can help, the alliances you can forge, and the profits you can make.
There it is. The number 1 method to acquire New Customers. Create a Reviews & Word Of Mouth system that you work at every day if you are a do it yourself owner or manager, or let professionals like us manage for you. The Systematic Approach is key.
We very much live in an online world today. We ignore it’s power to hurt us at our peril. We don’t have to just play defence. We ignore it’s power to help us create successful businesses and organizations at our peril. We can crush the competition…with a good heart, with the right combination of our online and offline strategy and tactics.
Over the next 30 days, you’ll find the best ideas from The Paco Method outlined here and on our Facebook and Twitter Paco Method pages. You are most welcome to follow along.
Each one on its own will be gold, for you, we hope, but I need to provide our disclaimer that the magic only really kicks in when all or the most appropriate ones are used for your business. The combination of the ones with the best possible results including the number of new customers earned, and the net cost of their acquisition, or your Return on Investment.
So while most of the methods are mostly already well known, it is how they are implemented that matters most and when. Like a football playbook. The plays are in place. The game is managed by the Co-ordinators and the Offensive and Defensive Quarterbacks. Half time adjustments are critical as well. The team with the best in-game strategy and execution usually wins, if the talent is equal. Never fear, we do have a few secret and trick plays too with Paco’s Football team too, and we make sure the talent we put on the field is going to be some of the best available and work well together as a unit.
For some of you who are reluctant to seek help, yet you feel the struggle every day, I just ask a few questions. What’s the value of every New Customer? What if that Customer became a repeat customer, even a lifetime customers. What’s your ROI of not using The Paco Method, an ongoing managed system of creating new customers and our professional assistance, or any others professional assistance, for that matter? Or if The Paco Method is only partly successful in the first year? What’s the ROI of filling 50% of all current empty seats in your establishment 50% of the time? If I told you that we had an irresistible offer to all clients in the next 30 days that took away any risk of this program not being successful and provided you with amazing benefits for being an early entrant into our program.
If I told you that we had an irresistible offer to all clients in the next 30 days that took away any risk of this program not being successful and provided you with amazing benefits for being an early entrant into our program. Well we do. We’d be glad to explain it to you. Just send us an email to “bob at bobrempel.com” or follow The Paco Method on Twitter and send us a message.
I strongly encourage to take some positive action today to create a strong and effective Reviews system in your business and organization. Stop dappling with it. Go all in. It works, I promise.
If you found this article of benefit please share with your business and organizational colleagues. Thank you. We’d love to see you in Ixtapa, Mexico at our Mastermind Retreat in early January.
Posted by Bob Rempel on March 22, 2017
You’ve heard this one haven’t you?
How does a business acquire a valuable Lifetime Customer and Loyal Fan?
Acquire them as a New Customer first!
The Paco Method System For Restaurants & Bars And All Food Service Establishments To Explode Your Customer Visits is based on our new book and media coming soon.
“From the First 5 Seconds To A Lifetime Customer And Fan: A Revenue Growth Program for New & Developing Food Trucks, Bars & Restaurants in Tourist & Other High Traffic Areas…Facing Stagnant & Slow Growth. Real Stories From The Front Lines & Strategies You Won’t Hear Anywhere Else. From Psychology to the Latest In Tech To Explode Your Customers And Revenues.
The Paco Method System, aka “From The First 5 Seconds To A Lifetime Customer and Fan”, for those who like more formal titles, is much more than a couple of tweaks here and there in your food service, restaurant or bar or food truck operations. It’s an extensive ongoing program to fill the Empty Seats in your establishment consistently and turn your cash flow around. The kind of empty seats you see in the photos here in this post.
We’ve been receiving questions about The Paco Method, since we’ve announced our launch for April 4th. We’d like to add more information.
It’s been developed for any early stage restaurant, bar, food truck or any food or related service business, new or relaunching. It’s a system meant to get you up to consistent cash flow and profitable status as soon It’s very flexible and highly adaptable to other similar businesses needing to attract new customers first, before you move into phase 2 of the Paco Method, which turns them into loyal long-time customers and fans of your business.
Many have asked is it only for food service establishments. It’s designed at this point to be implemented with them, but easily adaptable to other types of business and our Team would be glad to work with any “Good Fit” kind of business.
How do we get business to see the power of the Paco Method and our systematic approach to attracting new customers, and then creating zealots of your brand and business? We begin to talk via email and online.
Firstly, we direct you to our template for Calculating The Value Of Every New Customer. This leads you to an Annual Revenue Increase Calculation. Then we ask you to Calculate the Lifetime Value of that Customer using variables such as retention percentage, years as customer, number of annual visits and average value per visit.
You decide that the financial and management benefits of a managed/systematic New Customer/Lifetime Customer marketing and communications program are to your benefit. We both feel like we are a good fit and you are prepared to test drive the program for a minimum period of 3 months. Longer, if you wish exclusivity in your area or type of restaurant.
We provide you with a detailed Checklist and CheatSheet that you will use in implementing the program with our ongoing assistance.
The Checklist will include the following in full detail and much more proprietary information only our Clients will see.
*Detailed Analysis of your Competition
*Detailed Analysis and Audit of your Business
*Ownership/Mgmt Staff Orientation & Training: Mindsets, Service & Quality Standards, Desirable New Customers, First 5 Seconds, Reputation & Reviews, Media Relations, Community Relations, Brand Identity, More.
*Administration: Systems Provided
*Daily/Weekly/Monthly Procedures: Templates
*Pre-Program Data Collection: Templates
*Daily/Weekly/Monthly Data Collection: Procedural Systems & Templates
*Automation: Tweaks & Tricks Provided
*Much Much More.
In summary, when you unbox the program, your Checklist will show you the Systems & Methods Training & Procedures, The Tech: Hardware & Software and the Integration & Support Procedures. Away You Go.
But you’re not in this alone. It’s your business, but things always slip, even when it comes to something so crucial to your ultimate success. Acquiring New Customers on a systematic consistent ongoing basis.
You need to feel you are Accountable to someone. That’s us, but of in the most friendly client-consultant kind of way. We’re here to ensure the job gets done. Your seats get filled. Revenue grows. Cashflow is more consistent.
You’ll also enjoy the weekly calls with other Paco Method users too. Fellow owners sharing experiences and tips. Plus our yearly conferences of learning, inspiration, and fun.
Would You Like To Be On The Wait List For The Full Program Details When We Announce And Even Get A Sneak Peek? Early Users Will Get An Opportunity To Set Exclusivity Privileges If They So Wish. Just complete the form below with your business name, location, email and your mobile number. We’ll be in touch to connect with you soon after.
Posted by Bob Rempel on March 17, 2017
Media Release, March 16, 2017 Additional Information Added: March 24/17
New Customers & Fill The Seats Solution Secret Playbook Comes To All Early Stage & Struggling Restaurants & Bars WorldWide
For More Information: Media: Bob Rempel, CEO, RempelGroup Team Email: email@example.com
For More Information: Interested Food Service Establishments: Website: BobRempel.com
Today, the RempelGroup Marketing & Communications Team is pleased to announce the forthcoming release of a new systematic and methodical program and playbook that will help new and relaunching Restaurants and Bars Fill the Seats in their empty establishments and set them on the path to acquiring lifetime customers.
It’s called the Paco Method, in honor of a 15-year-old Mexican boy from Acapulco, whose story went viral for his success in selling empanadas on the beach to tourists of all kind…in 10 different languages. More formally, it is “From The First 5 Seconds Of Contact To A Lifetime Customer and Brand Zealot. How New Restaurants, Bars & Food Trucks Can Fill The Seats And Create Long Lineups Consistently.”
“You need new customers consistently in your early years to generate revenues and the needed cash flow to ensure your business doesn’t fail like the 60-70% of the others in the industry. Without new customers you never get to the point where you can have a lifetime customer and fan of your business and your brand”, said Bob Rempel, CEO of the RempelGroup Team.
“Apart from great food, great service, and an overall wonderful experience, which basically just gives you a reason to be in business”, said Rempel, “the number one reason early stage restaurants and bars fail is they don’t know have systematic methods to keep bringing customers into their establishment”.
“It’s a simple equation he said: Increased Consistent Revenue=New Customers Consistently. Then it transitions into Consistent Revenue + Growth=Repeat Customer Visits and Referrals after that business is on solid footing a few years or more in”.
Q & A:
What is the Paco Method: A uniquely developed mix of methods, including software, hardware, and procedures, that when implemented systematically and monitored closely will help early stage restaurants, bars, and food truck and other similar businesses attract new customers on an ongoing basis. It becomes The Paco Playbook.
How Do I Acquire The Paco Method: There is a qualification process that starts with a simple email connection on our website, a short questionnaire, and then a phone conversation and interview. It’s a matter of determining a good fit on both sides. The early members of our program get exclusive usage in their areas, and we are reluctant to offer that to anyone who does not take a medium to longer term perspective. Similarly they user must be comfortable with us and our philosophy about tracking data and being responsive to changing environments and changing conditions. Users can acquire the program on a monthly subscription fee basis, or a simple fee structure based on the number of new customers acquired per month. Return on Investment (ROI) for the program’s adopters is designed to exceed all other similar systems or programs.
What’s the Background To The Program: Program was in development for almost 6 months. It was inspired by hearing the concerns of a new restaurant owner about getting customers while watching a steady stream of foot traffic and slow-driving vehicles go by during a very busy Christmas season in a tourist town. His worry, his fears, inspired us to just outline what to do in a step by step way and offer to work alongside him and his restaurant team as the program was implemented.
What Makes It Unique: It truly reflects the best of the past, present, and the future. The RempelGroup team has blended Old School and New School, Offline and Digital
Is It Only For New Restaurants & Bars: It’s perfect for those businesses with a high walk by traffic and slow drive-by-traffic! We are promoting it in the launch stage for Restaurants, Bars, Food Trucks and other related businesses because it was inspired and designed to help a new restaurant. It’s easily adaptable for other types of business. For example, it’s well suited for any business located in shopping mall locations, interior or exterior.
For an update on the new customers to lifetime customers The Paco Method, for new and relaunching Restaurants, Bars, Food Trucks and other Food Service establishments please view our Checklist/Cheatsheet Post Here For our recent Blog Post on “The Single Most Important Mistake First Time Restauranteurs Make” view world renowned chef Gordon Ramsay’s answer and our analysis Here
Rempel is available for interviews and other speaking opportunities related to Newer & Relaunching Restaurant & Bar Rescue and Growth subjects: “The 10 Reasons Why New Restaurants & Bars Fail”, “The One Thing You Should Focus on First If You Are Starting Or Relaunching A New Restaurant or Bar”, and “20 Ideas You Can Use Today On How You Can Market Your Own Restaurant”.
Rempel is an experienced media and public speaking veteran, having worked as a Public Relations and Media Director for several large Canadian corporations, and a rapidly growing NonProfit Social Enterprise, which had a food service component. He has appeared live on all major television networks in Canada, news, current affairs, and morning breakfast television, and been interviewed by all major daily newspapers during the course of his career. This includes: CBC, CTV, Global, City, Globe and Mail, National Post, Winnipeg Free Press, and many more.
In addition, he speaks on “Crushing The Competition…with Heart and a Cause: Strategy and & Tactics No One Else Is Emphasizing To You That Help Small and Medium Sized Business Stand Above Their Competition” and on “Global Linkages: 5 Key Steps For Mexican Business To Help Them Expand World Wide Where English Is The First Language of Business”.
The RempelGroup Marketing & Communications Team is also actively currently involved in promoting specialty Tours and Travel to the beaches of Mexico, including a new Blues-Rock Festival in Ixtapa-Zihuatanejo in 2018 and Unique Sporting Events on or near the beaches of Ixtapa-Zihuatanejo during the North American winter travel season.
Posted by Bob Rempel on February 20, 2017
Just recently I had this question again so I have connected two things together that will help explain.
Who are you and what do you specialize in we are often asked? We focus on Customer Growth and Revenue Breakthroughs for business and organizations everywhere. When I say everywhere, I don’t mean we take on any and every type of client. We look for a good medium to long term fit and that starts with a personal discussion. Unlike most others, we start with better strategy, a mission to crush the competition and keep crushing them…in a very heartfelt way, and a Return on Investment that we are always prepared to provide guarantee assurances of.
Our latest Weekly Digest Newsletter is out and with it a chance to subscribe to it and get some Insider bonuses.
Here’s our announcement on Facebook, Linkedin, Pinterest, and Twitter today.
“Bob Rempel’s Weekly Digest…The Best #Customer #Content of The Past #Week! And Our Take On It. For #Local Biz & Entrepreneurs- Feb. 18 Issue by @bobremp http://buff.ly/2lnNEC1 All subscribers receive issues 12hrs in advance & always get 25 per cent discount off our latest Customer Growth programs and workshops for your business. Easy subscribe in the newsletter.”
All confirmed subscribers to our Newsletter or to our Mail List on our Site will also currently receive a pdf copy of our:
The Top 15 Local Directories Every Business Should Be Listed In 2017
and our recent ebook:
“How To Create Raving Fans And Zealots For Your Brand”
Two great bonuses plus our regular Digest, which helps you find the nuggets among the great amount of content shared every week. A great timesaver for busy business owners, executive directors and CEOs and other leaders.
Want to talk about your business and organization and the customer challenges you are facing, or the growth targets you want to reach in the next 6 months to 1 year. Just click this My Calendar Appointment link and set up an appointment. I look forward to talking with you.
Posted by Bob Rempel on November 8, 2016
10 Top Reasons Why Teams Function At Less Than 100%. Often Well Below 100 per cent. Is This Your Situation? Strengthen Your Teams With Team Enhancement Ideas For Any Workplace.
When Teams Are Not Functioning At Peak Levels? You Feel It Everyday. You See The Signs Everyday.
I think of football. Clearly a team game. One of the greatest football coaches ever, Bill Belichick of the New England Patriots defined team success very well. It applies to business, organizations or sports
“On a team, it’s not the strength of the individual players, but it is the strength of the unit and how they all function together.”
by Bob Rempel, RempelGroup Partners
Most Teams function well below optimum. Far below optimum. This almost seems to be the norm. The expectation.
Is this your situation or similar to it? It doesn’t matter whether you are in a leadership position in a small or large business, a nonprofit or social enterprise, educational organizations or other organization, have a sports team at any level, or you have virtual or real teams or a combination of both. The symptoms are the same.
It’s something you’re feeling. You see it too.
*Measurable results are slipping.
*Deadlines are missed.
*Negativity about projects and customers seems to be increasing.
*People are not engaged.
*You don’t hear laughter.
*Attendance at voluntary events seems to be declining.
Are these familiar to you? Do you see some of these other symptoms:
*Lack of enthusiasm about core aspects of your business or strategy.
*Abandon ship thinking. No belief in the future for the
*No belief in the future of the business.
*Unsupportive of other team members and a me-first approach.
*Problem solving shows no energy, no creativity, no initiative.
In a sports sense, when I coached high-performance level athletes, we used to say the team member was playing for the name on the back of the jersey, not the team name on the front.
This is critical if you want a high functioning team at an executive level. I adopted the phrase in my executive management over the years that I heard from many of my capable superiors and leaders over the years.
“I trust your ability and talent, bring me solutions, not just problems.”
Contrast that with the following voices you could be hearing:
*Work life is Fun
*Work life is Challenging but it’s good for me.
*I like the people I work with.
*There are some amazing people here and I liked them more as I got to know them better.
*I’m excited about our new Project. I understand it and I think it will be great for the business.
*I like the people I work with. There are some amazing people here. and I liked them more as I got to know them better.
*I like (Leader’s Name). I don’t always agree with him or her, but I respect him/her for their knowledge and experience, their obvious hard work and dedication, but most importantly, how they at least listen to what I have to say. I don’t expect they will do everything I want, but I need to be heard.
Take a minute and think about situations where teamwork is never required or the team structure is not used. Yes, team performance is not closely monitored and maximizing team performance is not important.
Whether it’s Big Business, Small Business, Government from local levels on up, NonProfit Organization and Social Enterprises,
I’ve been a Team Leader most of my work life and a long time Team Head Coach in sports at high-performance levels. The best teams had specific qualities or lacked these qualities.
The Sylvia LaFair recent Inc article Top 10 Reasons Why Teams Fail And What To Do, summarized this best I feel.
Here are the 10 pitfalls to watch out for, as per LaFair. Turn the pitfalls around and add them to your team work at your business or organization.
Michael Hyatt says the key factor in dysfunctional teams is Connection. His comments are worth quoting in its entirety. “Feeling Connected in the workplace is absolutely critical. In fact, in my opinion, it may be the number one Life Force driving all positive growth in people, companies, sports teams.
In both cases what’s missing is Connection. If there’s no connection to the organizational vision, the team leader, other teammates, or organizational outcomes, then leaders will fight uphill battles on engagement every day.
But if leaders cultivate those connections, they’ll build teams that are enthusiastic about driving results for the organization.”
Hyatt says there are four things to do:
Remembering the critical link to Cconnection, here are four ways guaranteed to boost team engagement:
Lack of trust is a team-performance-killer if there ever was one. Combined with the corrosive effect of low-trust, lack of trust often prevents people from speaking up about performance issues.
So for leaders with concern about team performance issues, you need to go back to the basics or fundamentals as we do in most things when we have low levels of performance. This is certainly how we approached when I coached international and national level teams and athletes.
At the core, Teams are composed of Individual People. Take the time to really get to know the people on the team. As people, as individuals. Let the people on the team get to know the people on the team. Take the physical workplace out of the situation in some cases, but in other team growth actions, keep it in, because that is context.
Taking Action: Our prescription for you involves creating an experiential and growth opportunity combination for your Team Members. Create the opportunity for them to invest fully in the mission, strategy, and tactics for the future of the business, organization or team. Create the opportunity for a memorable experience and bonding where people at all levels truly get to know and understand each other and Connect. Hire a Coach for your Team(s), on an ongoing basis. Retain a Coach for yourself as the business or organizational leader
I invite you to review our “Crush The Competition…Hug Your Customers-Embrace Your Community” Strategy Retreats & Workshops for Leaders and Teams” in our favorite location, Ixtapa, Mexico. A real hidden gem and great surroundings for the best possible Retreat, we feel. We and our Partners, create customized experiential learning events for Teams, and hold open to all 3-day Workshops in early December, 2016 and mid January, 2017. Follow us or subscribe to get updates on our programs.
Sources Credit: Michael Hyatt and Sylvia LaFair
Signs You Needed A Great Business or Life Coach
7 Qualities of a Great Life Coach
Upcoming Blog Posts:
How To Evaluate and Appraise Team Performance in Business And Sports
Why Crushing The Competition…With Heart… Is Truly The Best Team Building Approach You Can Use!
Posted by Bob Rempel on October 12, 2016
1. You wear the Boss title and you just heard again a staff member say “Our Business Strategy Sucks”….”Our Teams Don’t Work Together Well At All”
2. You are going to learn to love “Customers” and “Community” all over again and your business and team will become part of the enlightened leaders and business with vision for the future network
3. Where else are you going to learn about what Narcos TV and Pablo Escobar can teach business Crushing the Competition and have fun doing it?
4. Crushing anything…with heart is fun…Crushing the Competition even more so. It helps you sleep better at night
5. Ixtapa is a “Serenity Now” approved destination and you’ll love our sessions on the beach just staring at the gorgeous sunsets and reflecting…but don’t think you can’t kick it up if you want. Because you will be doing that too!
To sum it all up: “I can’t take another gorgeous sunset and a cold drink, while I’m feeling that we’re really working to put some great plans in place to dominate our market, with a heart based approach, and grow for the future”….SAID NO TEAM MEMBER OR EVEN CEO/LEADER…EVER!
And there’s more:
Did we say these are fully customized events for your business and team too?
Did we say we do this virtually or live, or a combination of both.
Did we say the Rempel Team provides a full six months or more of support and our hands on with you, your business/organizaton, and your Team, after the Retreat-included in your Retreat fee.
Did we say an Early Adopter package for companies and organizations buying in before December 25, 2016.
Original Retreat Announcement and More Information
Posted by Bob Rempel on October 5, 2016
We continue to explore the world of Narco TV and the Pablo Escobar life to mine the nuggets for our semi-comedic presentation on “What Narcos TV and Pablo Escobar Can Teach Us About Crushing The Competition”
See our October 3rd Announcement About Our “Crush The Competition Leader & Team Strategy Retreats” at this link.
Yes, we know, we are exploiting a highly popular tv show that is drawing interest for many reasons: cartel life, Pablo’s life, the drug culture, Colombia, the reality, the history, 80’s, Netflix binge watching, the great acting. Business can learn from this as well.
Please also check these links out: More to come. We’ll share parts of our presentation here as well, soon.
The Real DEA Agents Comment on What Narcos TV Got Right
5 Lessons From Narcos TV
Exploiting Narcos TV Interest For Business: The Language Learning Example
We’re opening the Comments to you. What did you think of the Narcos show and what can business learn about “Crushing the Competition”
Posted by Bob Rempel on October 3, 2016
Business Coach-Consultant Says Narcos TV Show Will Help Him Coach CEO’s & Teams To “Crush The Competition” At A New Retreats Program Just Launched
Immediate Release: Worldwide
Contact: Bob Rempel
Address: Ixtapa, Mexico/Winnipeg, Canada
Phone: Email to set up phone contact
Alternate Phone Number: please email
Summary: Now Underway: Crushing The Competition Retreats For Leaders and Teams but in a Enlightened Way, with a Heart…and Community and World View…The New Enlightened Business Model Designed For Long-Term Success. Developed By A Social Enterprise Expert….It’s About Cause Marketing…Communication…Consultation…Customers…Competitor Intelligence…Then The Crush!
“Crush The Competition-Hug Your Customers-Embrace Your Community & The World” (The CHE Program) Retreat style experience and training has been launched by Bob Rempel, Business Consultant/Coach & Partners, to help business leaders and their teams win decisively at the competitive game, create far better strategy and tactics, and do it by using enlightened approaches, including Customer Engagement and Community/World Involvement.
The final program curriculum and choice of presenters is custom designed with attendees, however, Rempel, a 35 year business and non-profit leadership veteran from Canada, and social enterprise and cause marketing specialist, said we can announce now that a semi-comedic presentation on What Narcos TV and Cartels Can Teach Us About Business & “Crushing The Competition”, which will lead into the Epilogue, also semi-comedic presentation, Crushing The Competition With Heart And Ethics, using additional examples from Navy Seals and the New England Patriots and many others will typically be part of the agenda.
20-20 Business Vision For The Year 2020 & Beyond, Mindfulness and Emotional Intelligence, Keys To Making Your Business Customer Centric, Audience Not Content is King, Having Real Conversations with Customers, Turning Customers Into Fans and Advocates and Competitor Intelligence Strategies are also typically part of the curriculum program, he said, often in experiential ways. More details on content available upon request.
“The first thing we heard when we planning this is “””don’t just give us the same old stuff again that everyone else puts on year after year,”” said Rempel. We heard, ””Get creative, give us interesting content, inspiring locations, make us laugh, let’s be truly experiential, and don’t isolate us from the local community.”” We heard more, of course, such “don’t abandon us after you’ve got us started on the right track…”
This is our intention, he said. The Retreat fee also includes a minimum six-month contract and services arrangement with the client by the Rempel Team, Rempel said. You might call it their own “VP of Competition Crushing” and partner in progress, he said. We only win as consultants if we ensure that our Clients are truly successful with the strategy and tactics, (“crushin’ it so to speak”) and receive many times the value of their one time Retreat cost in revenues, reduced costs and enhanced image. That’s our team’s Customer Value and high ROI commitment, said Rempel.
The collaborative training and experiential 3, 5, or 7-day Retreats are custom styled for each Group, with locations and content providers to be set with Clients. Attendance open to teams of 2 or more with the best value for groups of 10 plus.
Where clients have no preference, home base for the events is Ixtapa, Mexico, regarded as the “home of million dollar sunsets”, by Tourism officials. A choice of full cultural immersion and palapa under the stars sleeping to 5-star beachside accommodations is offered. A CEO Only Leadership Networking and Strategies To Year 2020 Mastermind style event will also be held, in the next six months, with dates to be announced shortly.
The Retreat events are open to business participation worldwide. The natural focus initially is on North America and Mexico, but we will be promoting it broadly as well to Asian businesses wishing to create networks with North American and Latin America enterprise.
“At this particular moment, our crack research staff has determined that there are 153,049 businesses or organization operating worldwide where the CEO or Board Chair just heard or saw a comment, “Our/Their business strategy sucks” or a key staff member was overheard commenting or texting “We’ve got good people but we can’t pull together as a team”, says Rempel.
“Those numbers are with my tongue firmly planted in cheek he said. It’s probably much, much higher. We’ve got room to grow”
As part of our program launch and other promotional initiatives, we’ll soon be launching a Nominations page where employees and friends of these struggling companies, and even the CEO himself or herself, can nominate companies, organizations, sports organizations, and non-profits who should be “crushing the competition” but for various reasons are not.
“The training and experience have serious intent and lasting end results for the businesses who participate, but we promise much fun, other great experiences, and cultural immersion that will have a lasting impact on the individual team members. It won’t be just another Retreat,” Rempel concluded, “or we’ve failed”.
Media representatives can contact us for more information by email: firstname.lastname@example.org or via Twitter @bobremp
A further announcement will be made shortly on this site to announce the Business Nominations contest.
Businesses interested in more information can contact Rempel Partners at “bob at rempelgroup.com”